Use code HOLIDAYS to get free shipping

Returns & Refunds

It’s simple! If you want to return your purchase, we guarantee a 100% refund of its price. No question asked!

Well, our policy wouldn’t be as simple if we weren’t as confident. We promise an exquisite quality of the Yemeni Sidr Honey and, therefore, believe that each of our customers would be satisfied with their product. However, if for any reason you are not satisfied with the quality of our honey, you can return the product within 14 days of delivery. Just send an email and we'll take care of the rest.

The 100% refund of the product price will be issued only, if you return the same honey and the jar quantity is no less than 90%. Please note that the shipping and handling costs are non-refundable.

Asal-e-Musaffa store reserves all rights, at its sole discretion, to reject any returned product that does not comply with these requirements.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@asalemusaffa.com